Shipping policy

SHIPPING POLICY 

Please bear in mind that our shipping policy may change during busy periods such as sale time or throughout the festive season. 

Any orders placed over the weekend, or on a Bank Holiday, will be posted on the next working day, please take this in to account when placing your order.

STANDARD UK DELIVERY

Standard delivery is £5.95. All orders will be posted Royal Mail Signed For, unless otherwise requested via email and confirmed by a member of staff.

NEXT DAY DELIVERY

Next Day delivery is £12.95. All orders will be posted Royal Mail Tracked.

FREE CLICK AND COLLECT SERVICE

Once your payment has been accepted you will receive a confirmation email telling you when your item(s) are available for collection. Please note you are only able to collect item(s) during store hours, Monday - Saturday, 10AM-5.30PM. 

Please only collect when you have been informed to do so as your item may be in our other store and we will have to organise transfer. 

NOTIFICATION OF SHIPPING

You will receive notification of your orders dispatch via email. This will be our acceptance of your order and completes the contract between you and us. If we have informed you that your order hasn't been accepted or if you have cancelled your order in accordance with the returns policy, we will not dispatch your goods.

It is very important to us that we offer a friendly and reliable service and will do what we can to ensure you receive your goods in perfect condition. Customer service is top on our priority and therefore we deal with each case individually, to the best of our ability.