Shopping & Shipping
If you see something you'd like to buy or try whilst browsing the site, please make use of one of the convenient text, call or email buttons located at the bottom of each page and let us know which item it is you require, including brand, style name, colour and size, and we can either hold it in-store for you to come and try, transfer it to the Jon Ian shop nearer to you, or we can process payment and ship the item to your home. We're here to help with whatever works best for you, so just let us know!
Please also bear in mind that our site is only a portion of the wonderful items we have in store, so please visit us in our Cowbridge or Cardiff location!
We are happy to exchange unworn goods within 28 days of purchase. We do not give refunds, but will issue a store credit for items returned within the policy guidelines. Your statutory rights are not affected.